Terms and Conditions – Justin West Coaching (JWC)

These Terms and Conditions govern all bookings and services provided by Justin West Coaching (JWC). By making a booking and/or paying a deposit, you confirm that you have read, understood, and agreed to these Terms and Conditions.

1. Definitions

  • “Individual booking rate”: Standard fee of €125 per session per person. This rate applies when one person books; the session may be shared with up to 4 participants, each paying €125.

  • “Surf Buddy Promotion”: Discounted rate of €80 per session per person, when two or more participants book and pay together under a single invoice. This is not a private session. Group size is limited to 4 participants maximum.

  • “Flexible Coaching Sessions”: Surf video coaching sessions booked on dates chosen by the client, subject to availability.

  • “Surf Coaching Camps”: Multi-day immersive coaching programmes with accommodation and fixed dates.

2. Bookings and Payments

  • A non-refundable deposit of 50% of the total booking cost is required within 7 days of making the booking.

  • Final payment deadlines:

    • International trips: 90 days prior to departure.

    • Portugal/Algarve-based coaching: 8 weeks prior to the session.

  • Failure to pay the balance by the due date may result in cancellation, with forfeiture of deposit.

  • Prices are subject to change until final payment is received. Adjustments may occur due to currency fluctuations or third-party cost changes.

3. Cancellations and Refund Policy

  • All deposits and payments are non-refundable except as stated below.

  • 100% cancellation fee applies once a booking is confirmed.

  • Refunds will only be issued if JWC cancels a session or trip and no suitable alternative can be offered.

  • If a client arrives more than 30 minutes late, JWC reserves the right to cancel the session without refund.

4. Surf Conditions and Acceptance of Risk

  • Surfing is inherently risky, and conditions are beyond JWC’s control. By booking, you acknowledge that:

    • Refunds/credits will not be given due to surf, weather, or wind conditions.

    • JWC will make best efforts, but is not obliged, to reschedule sessions in unsuitable conditions.

    • Suitability of conditions is determined solely by JWC based on coaching objectives.

5. Coaching Structure

  • Coaching is conducted in contestable wave conditions (not guaranteed “perfect waves”).

  • Coaching differs from surf guiding; the purpose is technical development, not maximising surfed waves.

  • Clients must trust JWC’s judgement in selecting conditions and training focus.

6. Insurance and Liability

  • Comprehensive travel insurance is mandatory for all international trips and strongly recommended for domestic sessions. Insurance should cover:

    • Surf-related activities, medical evacuation, accidents, theft, cancellations, and personal injury.

  • JWC may deny participation if proof of insurance is not provided, without refund.

  • JWC accepts no liability for:

    • Personal injury, illness, or property damage.

    • Loss, delay, or damage to surfboards, luggage, or equipment.

    • Events beyond control (force majeure, civil unrest, weather events, strikes, transport failures, etc.).

  • Participants release JWC, its staff, and affiliates from liability for indirect or consequential damages.

7. Safety and Conduct

  • Possession or use of illegal substances is strictly prohibited. Violation will result in immediate removal without refund.

  • JWC reserves the right to remove participants for unsafe, abusive, or disruptive behaviour.

8. Health and Travel Compliance

  • Participants are responsible for ensuring they meet health, vaccination, and travel requirements for Portugal or international destinations.

  • Clients must check their government’s travel advisories for up-to-date restrictions or requirements.

9. Online Video Analysis

  • Clients booking online coaching must provide video clips of sufficient quality for analysis.

  • Feedback is provided remotely; JWC is not responsible for technical issues arising from client-side recording, upload, or internet limitations.

  • Payments for online services are non-refundable once analysis work has commenced.

10. Acceptance of Terms

By making a booking and/or paying a deposit, you confirm that:

  1. You have read and understood these Terms and Conditions.

  2. You accept that payments are non-refundable except as stated above.

  3. You acknowledge the inherent risks of surfing and travel.

  4. You agree to comply fully with JWC’s safety and conduct requirements.

Governing Law

These Terms and Conditions are governed by the laws of Portugal and applicable European Union consumer legislation.
Any disputes shall be resolved exclusively by the courts of Portugal.

Declaration
By paying a deposit, I acknowledge that I have read, understood, and accepted these Terms and Conditions for surf coaching, surf guiding, and online video analysis.